Refund Policy

 

Transportation and logistics services provided by Starfleet Logistics LLC are service-based and are not eligible for return.

Refund requests are reviewed on a case-by-case basis.

If transportation services have not yet begun, cancellation requests may qualify for a partial or full refund depending on the circumstances.

Once transportation services have been completed, payments are generally non-refundable.

Any approved refund will be issued using the original payment method whenever possible.

Questions regarding refunds may be directed to:

Starfleet Logistics LLC

Phone: (312) 533-1184